This op-ed was featured in the Boston Business Journal on May 27, 2021.

By Mark Keroack, MD, President & CEO, Baystate Health
Donna Glynn, Associate Dean of Pre-Licensure Nursing, Regis College & Past President, American Nurses Association – Massachusetts

In November 2018, the Massachusetts healthcare community responded to the statewide nurse staffing ballot with a promise to unite in addressing the challenges facing the healthcare workforce. This resulted in the creation of the state’s Caring for the Caregiver Task Force, whose goal was to construct a set of recommendations for providers to address the biggest challenges facing caregivers and create a more engaged, empowered workforce. 

Covid-19 compounded the importance of this work. As our caregivers have made incredible sacrifices to protect our commonwealth and save lives, one thing has become increasingly clear: They are the most vital component of our healthcare system. Addressing the challenges these healthcare professionals face in service to our patients must be a top priority as we strive toward a new normal.