AGENDA 

9 – 9:10 a.m.: Welcome! MMS and MHA Leadership 

• Hugh M. Taylor, M.D., President, Massachusetts Medical Society 
• Steven Defossez, M.D., Vice President, Clinical Integration, Massachusetts Health & Hospital Association
• Maureen Logan-Daniels, Director, Wellness & Population Health for Berkshire Health Systems
  
  

9:10 – 10:00 a.m.: Morning Keynote 

• Christine A. Sinsky, M.D., Vice President, Professional Satisfaction , American Medical Association

Hear directly from healthcare professionals on the frontlines of the burnout crisis. This panel will delve into the diverse experiences of burnout across roles, specialties, and career stages. Panelists will share personal stories, discuss the unique challenges they face, and explore the multi-faceted solutions needed to foster resilience and well-being in the healthcare workforce. 

10 – 10:45 a.m.: Burnout from the Frontlines: Diverse Perspectives and the Need for Multidisciplinary Solutions

Description: Hear directly from health care professionals on the frontlines of the burnout crisis. This panel will delve into the diverse experiences of burnout across roles, specialties, and career stages. Panelists will share insights from their work to improve occupational wellbeing; discuss the unique challenges leaders face, and explore the multi-faceted solutions needed to foster resilience and well-being in the health care workforce.

Moderator: Pat Noga, R.N., Vice President, Clinical Affairs, Massachusetts Health & Hospital Association

Panelists:

• Kirsten Meisinger M.D., Regional Medical Director, Co-Medical Director of Sexual and Reproductive Health, Cambridge Health Alliance (CHA)
• Al Campbell, R.N., CEO, Winchester Hospital
• Susannah G. Rowe, M.D., Boston Medical Center and the Healthcare Professional Well-Being Academic Consortium
• Kristen Bedrick, R.N., Director of Health and Wellness, Lahey Hospital & Medical Center
• Mark Albanese, M.D., Medical Director, Physician Health Services  

10:45 – 11 a.m.: BREAK 

11 a.m. – 12 p.m.: Panel Discussion: Measuring What Matters: Data-Driven Approaches to Well-Being   

Learn how healthcare leaders are using data to measure and improve well-being in their organizations. This panel will showcase real-world examples of successful initiatives and discuss key metrics and strategies for fostering a culture of well-being. 

Moderator: Lee H. Park, M.D., Internal Medicine, Brigham & Women’s Hospital

Panelists: 

• Jane Fogg, M.D., Physician Director of Organizational Transformation, Physician Satisfaction, American Medical Association
• Becka DeSmidt, Project Director, Institute for Healthcare Improvement (IHI)

12 – 12:45 p.m.: LUNCH 

12:45 – 2 p.m.: Breakout Sessions 

Track 1: Workshop for Design, Implementation and Engagement of Well-Being Programs 

This track is for those who are or will be designing and implementing  well-being programs in organizations. It will be a workshop outlining best practices and how-to’s. You will not only learn approaches and processes for design and implement but also better understand who the stakeholders are throughout your organization and how to engage them throughout the process for successful implementation of your well-being program. 

• Sucheta Doshi, M.D., Chief Wellness Officer, Boston Veterans Affairs
• Steven Bird, M.D., Chief Experience Officer, UMass Chan Medical School  

Track 2: Individual Resilience and Well-Being Training 

This track is for people who are looking for mindfulness and individual resilience training. Topics that will be addressed include moral injury, healing and prevention strategies as well as how you can build your own culture of self-care and peer support. 

• Robin Bouvier, Vice President, Health Transformation & Certified Wellness Program Coordinator, AON 
• Christine McNulty-Buckley, R.N., Certified MBSR Teacher, UMass Memorial Medical Center

Track 3: Well-Being Champions and Leadership Strategies: It Starts With You 

This track is designed for those in leadership positions who not only empower others to be advocates for change but want to be the drivers for change. Topics discussed include how you can empower your leaders for change, support and facilitating the bridges among your administrators, clinicians and all staff across your organization and what it takes for you to cultivate a culture of well-being. 

• Beth Welborn, Employee Experience & Wellbeing Manager, Southcoast Health
• Lloyd Fisher, M.D., Chief Medical Information Officer, Optum Massachusetts, Assistant Professor of Pediatrics and Clinical Informatics, UMass Chan Medical School

2 – 2:15 p.m.: BREAK 

2:15 – 3:15 p.m.: Keynote: Where Do We Go From Here? A Call to Action! Challenging Healthcare Leaders and Decision Makers to Create a More Supportive and Sustainable Environment for Employee Well-Being 

• Michael Gustafson, M.D., CEO, The Schwartz Center, former CEO UMass Memorial 

3:15 p.m.: Closing Remarks