AGENDA 

9 – 9:10 a.m.: Welcome! Healthcare Leadership 

• Hugh M. Taylor, M.D., President, Massachusetts Medical Society 
• Steven Defossez, M.D., Vice President, Clinical Integration, Massachusetts Health & Hospital Association
• Maureen Logan-Daniels, Director, Wellness & Population Health for Berkshire Health Systems
  
  

9:10 – 10:00 a.m.: Morning Keynote: Creating a Manageable Cockpit for Clinicians: Reorienting Systems around Relationships 

• Christine A. Sinsky, M.D., Vice President, Professional Satisfaction , American Medical Association

10 – 10:45 a.m.: Burnout from the Frontlines: Diverse Perspectives and the Need for Multidisciplinary Solutions

Hear directly from healthcare professionals on the frontlines of the burnout crisis. This panel will delve into the diverse experiences of burnout across roles, specialties, and career stages. Panelists will share insights from their work to improve occupational wellbeing, discuss the unique challenges leaders face, and explore the multi-faceted solutions needed to foster resilience and well-being in the healthcare workforce.

Moderator: Pat Noga, R.N., Vice President, Clinical Affairs, Massachusetts Health & Hospital Association

Panelists:

• Karen Keaney, R.N., Chief Nursing Officer & Vice President of Patient Care Services, Winchester Hospital
• Susannah G. Rowe, M.D., Boston Medical Center and the Healthcare Professional Well-Being Academic Consortium
• Mark Albanese, M.D., Medical Director, Physician Health Services  
• Greg Salgueiro, R.D., Director of Well-being, Boston Childrens Hospital

10:45 – 11 a.m.: BREAK 

11 a.m. – 12 p.m.: Panel Discussion: Measuring What Matters: Data-Driven Approaches to Well-Being   

Learn how healthcare leaders are using data to measure and improve well-being in their organizations. This panel will showcase real-world examples of successful initiatives and discuss key metrics and strategies for fostering a culture of well-being. 

Moderator: Lee H. Park, M.D., Chief Patient Experience Officer, Mass General Brigham

Panelists: 

• Jane Fogg, M.D., Physician Director of Organizational Transformation, Physician Satisfaction, American Medical Association
• Becka DeSmidt, Project Director, Institute for Healthcare Improvement (IHI)
• John Walsh, M.D., Emergency Medicine, South Shore Health

12 – 12:45 p.m.: LUNCH 

12:45 – 2 p.m.: Breakout Sessions 

Track 1: Workshop for Design, Implementation and Engagement of Well-Being Programs 

This track is for those who are or will be designing and implementing well-being programs in organizations. It will be a workshop outlining best practices and how-tos. You will not only learn approaches and processes for design and implementation, but also better understand who the stakeholders are throughout your organization and how to engage them throughout the process for successful implementation of your well-being program.

• Sucheta Doshi, M.D., Chief Well-Being Officer,VA Boston Healthcare System
• Steven Bird, M.D., Chief Experience Officer, UMass Chan Medical School  
• Moderator: Maryanne Bombaugh, M.D., Council on Legislation, American Medical Association

Track 2: Individual Resilience and Well-Being Training 

This track is for people who are looking for mindfulness and individual resilience training. Topics that will be addressed include moral injury, healing and prevention strategies, and how you can build your own culture of self-care and peer support.

• Robin Bouvier, Vice President, Health Transformation & Certified Wellness Program Coordinator, AON 
• Christine McNulty-Buckley, R.N., Certified MBSR Teacher, UMass Memorial Medical Center
• Moderator: Alain Chaoui, M.D., President, Congenial Healthcare

Track 3: Well-Being Champions and Leadership Strategies: It Starts With You 

This track is designed for those in leadership positions who not only empower others to be advocates for change but want to be the drivers for change. Topics discussed include how you can empower your leaders for change and support, and how to facilitate the bridges among administrators, clinicians, and all staff across your organization to cultivate a culture of well-being.

• Beth Welborn, Employee Experience & Wellbeing Manager, Southcoast Health
• Lloyd Fisher, M.D., Chief Medical Information Officer, Optum Massachusetts, Assistant Professor of Pediatrics and Clinical Informatics, UMass Chan Medical School
• Moderator: Steven Defossez, M.D., Vice President, Clinical Integration, Massachusetts Health & Hospital Association

2 – 2:15 p.m.: BREAK 

2:15 – 3:15 p.m.: Keynote: Where Do We Go From Here? A Call to Action!

Challenging Healthcare Leaders and Decision Makers to Create a More Supportive and Sustainable Environment for Employee Well-Being 

• Michael Gustafson, M.D., CEO, The Schwartz Center, Former President, UMass Memorial Medical Center 

3:15 p.m.: Next Steps